If you are not completely satisfied, you may exchange or return your purchase within 14 days from the original date of purchase. Returns must be done online only. We cannot accept online returns in stores. Please click on the RMA form below to find the procedures on returning merchandise back to us.
Returns after 14 days, but not exceeding 90 days, are eligible to receive a gift card for the returned amount or store credit that can be used only at our retail locations, not online.
Returned items must be unused, unworn, unwashed and undamaged. We do not accept items that have been worn or altered. Please return items in their original packaging, including: hangers, plastic wrap, hang tags on garments, and shoeboxes. All suits must be returned as a whole, they must include jacket and pants.
Accessories such as Ties, Bow Ties, Cufflinks, Tie Clips, Socks...etc cannot be returned. All accessories are noted as final sale, no refund, no return.
Returned orders of $99 or less will receive a refund minus the shipping fee (i.e; $7.95) charged for delivery.
credit will be issued to the customer.
All products sold in the "Clearance Center" is not returnable/refundable. All items in the clearance section is a final sale.
This strict time-period is to ensure NYMSuits.com can return merchandise to appropriate manufacturer in a reasonable time-frame. It is important that you repackage any return very carefully in the original packing. It is important that you call in and request a RGA# in order for us to verify and insure the returning of the package.
All refunds are applied upon approval on return from the shipping department. All returns are issued as refunds / store credit only.
All products sold in New York Man Suits (NYMSuits.com) "Clearance Center" is not returnable/refundable. All sales are final!