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Home > New York Man Suits - Terms and Conditions

Policies, Terms and Conditions & Shipping:
 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of NYMSuits.com., Copyright © 2012, ALL RIGHTS RESERVED.  You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard,  and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Links  by 
This site may contain links to other sites on the Internet that are owned and operated by third parties. You acknowledge that we're not responsible for the operation of or content located on or through any such site.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Out-of-Stock Products  by 
We will ship your product as it becomes available. Usually, products ship the same day if ordered by 5:00PM  , or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday. However, there may be times when the product you have ordered is out-of-stock which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out-of-stock and unavailable for immediate shipment. You may cancel your order at any time prior to shipping.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

When entering any of our contests or prize drawings, you provide your name, email address and mailing address. If you win, we will send the prize to the address entered and notify you by email. When you enter a contest or drawing you are also included in our newsletter list to receive notice of promotions, specials and new additions to the Sample Store site. You may unsubscribe from this news list by following the unsubscribe instructions in any email received.

We use "cookies" to keep track of your current shopping session to personalize your experience and so that you may retrieve your shopping cart at any time.

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Privacy on Other Web Sites  by 
Other sites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our Store is not responsible for the actions of third parties.
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Returns  by 
Customers have 7 days from receiving any item to call in a return. The item(s) can not be worn or custom altered prior to returning. No returned merchandise will be accepted without a Return Goods Authorization (RGA) from NYMSuits Return department. Once a RGA Authorization Number is assigned, they have 7 days to return the product to NYMSuits at their own expense.

Returned orders of $99 or less will receive a refund minus the shipping fee (i.e; $12.95) charged for delivery. Customers have 7 Days of original receiving date to return items for full cash/credit card refund.
Returned items over $99 will incur charges of original shipping fee.
All returns after 7 days of receiving will be given as store credit. A online
credit will be issued to the customer.

All products sold in the
"Clearance Center" is not returnable/refundable. All items in the clearance section is a final sale.

This strict time-period is to ensure NYMSuits.com can return merchandise to appropriate manufacturer in a reasonable time-frame. It is important that you repackage any return very carefully in the original packing. It is important that you call in and request a RMA# in order for us to verify and insure the returning of the package.
All refunds are applied upon approval on return from the shipping department. All returns are issued as refunds / store credit only.

All products sold in New York Man Suits (NYMSuits.com)  "Clearance Center"  is not returnable/refundable. All sales are final!
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Shipping Policy  by 

We Now Ship Internationally!

We now accept International credit cards for international orders processed by PHONE ONLY.

PLEASE NOTE: All International orders are subject to additional verification of address, bank and bank phone number. Please provide us with this information at checkout or your order will be placed on hold until you are contacted by a NYMSuits.com. customer service representative.

Please allow 7-14 days for your shipment to arrive to its destination.

To expedite the processing of your order, please be available at the phone number or email address you provided so that we are able to contact you, if needed. If NYMSuits.com.'s verification department is unable to reach you, your order may be considerably delayed or declined. Once you and your credit card have been verified, you will receive a second email once your order has been processed.

 

Free shipping is available to all customers with orders equal to $100 or more in the 48 contiguous United States. (Ground shipments only)

Residents in Hawaii, Alaska, & Canada will incur a small shipping fee, depending upon total weight of the order. For a shipping quote, please contact Customer Service at 1-888-NYM-SUIT

 

Shipping Rates

This site is set automatically default to free ground service when promotional amount is met.

Flat UPS Ground Shipping Rate $7.95.

Price varies slightly depending on your shipping address. All orders are shipped from New York. East coast shipping prices are on the lower end and West coast on the higher end.

Who will deliver my order?
Nymsuits.com uses UPS service and USPS United States Postal Service. You will receive an email with a tracking number once your order has been shipped.

How do I track my order?
The status of your order can be checked on Yahoo through the link on your confirmation order. Once your order has been shipped you will receive an email with the tracking number. You can also go to the WWW.UPS.COM and enter tracking number. For international orders go to www.USPS.com and enter tracking number.

When will my order leave the warehouse?
Most items are guaranteed to leave the warehouse within 1-3 business days. Through email you will receive notification that your order has been shipped. If there is a delay you will be contacted immediately.

Do you refund shipping charges?
Shipping charges are refunded only

* If carrier loses package
* An item was shipped from our warehouse broken or defective
* We ship an incorrect item
* Product was damaged during shipping

If we reship an item in these cases, there will be no second shipping charge.

Do you offer premium delivery service?
Yes. We offer premium next day and 2nd day air service for select items for an additional charge. Please call this toll free number 1-888-NYM-SUIT to see if an item is available for this particular service. You may select premium delivery service options at checkout and at that time additional shipping charges are automatically added.

PLEASE NOTE THAT ALL METHODS OF SHIPPING ARE CALCULATED BY BUSINESS DAYS (MONDAY-FRIDAY).
Saturday is available to select locations only*. This method MUST BE PHONED IN ONLY!
No Saturday deliveries are mandatory if orders are placed on the website without customer service approval!

NEXT DAY AIR: In order to get your "Next Day Air" delivery the following day of the order, your order "HAS" to be place on the website and/or over the phone before 2PM EST Monday-Friday. If your order was placed after 2pm it will be shipped the following day as a Next Day Air shipment (Not Including Weekends*).

Sales Tax
State law requires that internet retailers collect sales tax in states in which they are resident. Nymsuits.com is a resident in New York, so we are required to charge applicable taxes for purchases shipped in New York State.

Toll Free:1-888-NYM-SUIT
Local Call: 1-718-494-7977

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Taxes  by 
New York State Sales Tax at the rate of 8.875% of order total is applied on all orders shipped or picked up in the state of New York.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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